Where to find help and official channels
Official Channels and Help Resources
1. Official RTO Website
- Website: The official Regional Transport Office (RTO) website for your state or region often has a dedicated help or support section.
- URL: For the centralized portal in India, visit PARIVAHAN.
- Help Section: Look for links such as “Help,” “Contact Us,” or “Customer Support” on the website.
2. Customer Support Contact
- Phone Support: Most RTOs provide a helpline number for queries related to driving licences and other services. Check the RTO website for the specific contact number.
- Email Support: You can also find email addresses for contacting customer support. Look for an email address under the “Contact Us” or “Support” sections on the RTO website.
3. Local RTO Office
- Visit In-Person: For direct assistance, you can visit your local RTO office. The office staff can help with various issues related to driving licences.
- Find Your RTO: Use the RTO website or local government directories to locate the nearest office.
4. Ministry of Road Transport and Highways (MoRTH)
- Website: Visit the MoRTH official website for broader information and support related to driving licences and road transport regulations.
- URL: MoRTH.
- Help Section: Check the website for contact details and additional resources.
5. Mobile Apps
- mParivahan App: The mParivahan mobile app, available on Android and iOS, provides access to various transport services, including driving licences. It also offers support and contact options.
- Download: Search for “mParivahan” in your device’s app store.
6. Social Media Channels
- Official Social Media Accounts: Many RTOs and transport departments have official social media profiles on platforms like Twitter and Facebook. These accounts often provide updates and may offer support.
- Search: Look for official handles of your regional RTO or MoRTH.
Thinking of buying a new car? Click below to schedule a free test drive on the best models available in the market (Maruti Suzuki, Hyundai, Tata Motors, and others):
If you still need help, access the following content: