Where to find attention and official service channels
1. Official E-Challan Website
- Website Access:
- The primary source for information about E-Challan services is the official E-Challan website:
- Help Section:
- Visit the Help or Support section on the website. This section typically contains FAQs, contact information, and resources for common issues related to E-Challan.
2. State Traffic Police Websites
- State-specific Portals:
- Each state in India has its own traffic police website where you can find information about E-Challan services specific to your state.
- Contact Information:
- Look for the Contact Us section on these websites. Here, you can find phone numbers, email addresses, and other contact details for local traffic police departments.
3. Mobile Applications
- Official Apps:
- Several states have launched mobile applications for E-Challan services. For example:
- Parivahan Sewa App:
- This app provides access to various services, including E-Challan information.
- State Traffic Police Apps:
- Check if your state has a dedicated app for traffic services, which often includes E-Challan management.
- Parivahan Sewa App:
- Several states have launched mobile applications for E-Challan services. For example:
- Customer Support:
- Within these apps, you can often find customer support options, including chat or helpdesk features.
4. Customer Support Helplines
- National Helpline Number:
- The Government of India has established a national helpline number for traffic-related queries. You can contact them for assistance regarding E-Challan services.
- General Helpline:
- Call 1073 for general traffic-related inquiries.
- General Helpline:
- The Government of India has established a national helpline number for traffic-related queries. You can contact them for assistance regarding E-Challan services.
- State Traffic Police Helplines:
- Each state may have its own dedicated helpline number. Check your state traffic police website for the correct contact number.
5. Social Media Channels
- Traffic Police Social Media Accounts:
- Many state traffic police departments maintain active social media accounts on platforms like Twitter and Facebook. You can follow these accounts for updates and reach out for assistance.
- Direct Messaging:
- Utilize the direct messaging feature to ask questions or raise concerns about your E-Challan.
6. Physical Locations
- Local Traffic Police Stations:
- If you prefer face-to-face assistance, you can visit your nearest traffic police station. Officers can help you with any issues related to your E-Challan.
- RTO Offices:
- Regional Transport Offices (RTOs) also handle various vehicle-related queries, including E-Challan issues. You can find their contact information online or visit them for support.
If you still need help, access the following content: