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m Parivahan: download the app, check vehicle status, and access driver’s license services

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Frequently Asked Questions (FAQs)

  1. What is mParivahan?
    • mParivahan is a mobile application and online platform developed by the Ministry of Road Transport and Highways (MoRTH) to provide citizens with access to various vehicle registration and driver’s license services.
  2. How can I download the mParivahan app?
    • You can download the mParivahan app from the Google Play Store or the Apple App Store by searching for “mParivahan.”
  3. How do I check my vehicle registration status?
    • You can check your vehicle registration status through the mParivahan app or the official website by entering your vehicle registration number and state.
  4. Can I apply for a driver’s license through mParivahan?
    • Yes, the mParivahan app allows you to apply for a new driver’s license, renew an existing one, and check the status of your application.
  5. What documents do I need to apply for a driver’s license?
    • Required documents typically include proof of identity, proof of address, and age proof, along with a passport-sized photograph. Specific requirements may vary by state.
  6. How do I update my vehicle information in mParivahan?
    • You can update your vehicle information by visiting the “Vehicle Registration” section in the app or website and following the prompts for updating details.
  7. Is there a fee for using mParivahan services?
    • While the app is free to download, certain services may incur fees, which vary depending on the type of service requested.
  8. How can I contact customer support for mParivahan?
    • You can contact customer support via the helpline number provided on the mParivahan website or send an email to their support address.
  9. What should I do if I encounter technical issues with the app?
    • If you face technical issues, try restarting the app or your device. If the problem persists, use the feedback option within the app to report the issue or contact customer support.
  10. Can I access mParivahan services in multiple languages?
    • Yes, the mParivahan app and website offer services in multiple languages, making it accessible to a broader audience.
  11. How do I renew my vehicle registration using mParivahan?
    • To renew your vehicle registration, navigate to the “Vehicle Registration” section in the app or website, select the renewal option, and follow the instructions provided.
  12. Is my personal information secure on the mParivahan platform?
    • Yes, mParivahan follows strict data protection protocols to ensure that your personal information is secure.
  13. What if I forget my password for the mParivahan app?
    • If you forget your password, use the “Forgot Password” feature on the app to reset it using your registered mobile number or email address.
  14. Can I use the mParivahan app to check the status of a challan?
    • Yes, you can check the status of any pending challans related to your vehicle through the app.
  15. Are there any offline services available for vehicle registration and licensing?
    • While mParivahan focuses on online services, you can also visit your local Regional Transport Office (RTO) for offline assistance with vehicle registration and licensing.
  16. How can I provide feedback on my experience with the mParivahan services?
    • You can provide feedback through the app’s feedback feature or by contacting customer support via email or phone.
  17. Is it safe to use the mParivahan app?
    • Yes, the mParivahan app is safe, developed by the Ministry of Road Transport and Highways (MoRTH) in India. Ensure you download it from official sources to protect your data.
  18. Is mParivahan valid for a driver’s license?
    • Yes, it provides a valid digital copy of your driver’s license, which can be used as proof across India.
  19. Can we show mParivahan to traffic police?
    • Yes, you can show the app to traffic police as proof of vehicle registration and driver’s license. Make sure your information is up to date.
  20. What is the difference between DigiLocker and mParivahan?
    • DigiLocker is a cloud storage platform for various documents, while mParivahan specifically focuses on vehicle and driver’s license services, providing access to registration and license details.
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