Where to Find Assistance and Official Service Channels
If you encounter any issues or have questions regarding the Parivahan App or related services, there are several official channels available to help you.
Here’s where you can find support:
1. Official Website
The primary source of information and assistance is the official Parivahan website: parivahan.gov.in.
The site offers comprehensive resources, including FAQs, application forms, and guidelines related to driving licenses, vehicle registrations, and other services.
You can also find contact information for various regional transport offices (RTOs).
2. Mobile App Support
Within the Parivahan App, there is often a Help or Support section.
You can access this section to find answers to common queries or report any technical issues you may experience while using the app.
Look for options like “Feedback” or “Contact Us” to reach out for assistance.
3. Customer Care Helpline
For immediate assistance, you can contact the customer care helpline:
- Toll-Free Number:
- 1800 11 1131 This helpline provides support for various queries related to driving licenses, vehicle registration, and the app itself. Make sure to have your vehicle details or driving license information ready for quicker assistance.
4. Regional Transport Offices (RTOs)
If you need in-person support, you can visit your local Regional Transport Office (RTO).
Each state in India has multiple RTOs, which handle various vehicle-related services.
Check the official website for the nearest RTO location and their operating hours.
5. Social Media Channels
The Parivahan App and the Ministry of Road Transport and Highways (MoRTH) often provide updates and information through their official social media channels.
Follow them on platforms like Twitter and Facebook to stay informed about the latest announcements, service updates, and user tips.
Considering the purchase of a new car? They can access the link below to schedule a free test drive of the best models available in the market (Maruti Suzuki, Hyundai, Tata Motors, and others):
Access the information below to discover how one can purchase a new car at a discount of up to 50%:
If you still need help, access the following content: