Where to Find Attention and Official Service Channels
The Parivahan Sewa platform is designed to make vehicle-related services easily accessible online, but sometimes users may need additional assistance or clarification.
Fortunately, the Ministry of Road Transport and Highways (MoRTH) has established various official service channels to help users navigate the platform, resolve issues, and obtain more information.
Below is a guide on where to find attention and access official support channels for Parivahan.
1. Official Parivahan Sewa Website
The primary source of information and support is the official Parivahan website at parivahan.gov.in.
The site offers a comprehensive set of guides, FAQs, and resources to help users resolve common issues related to vehicle registration, owner details, license renewals, and more.
2. Helpdesk and Support
Parivahan has an online helpdesk that provides immediate assistance for any issues encountered while using the platform.
You can access this service directly from the website by navigating to the “Contact Us” section.
Here, you’ll find relevant email addresses and contact numbers for specific inquiries, such as issues related to:
- Vehicle registration
- License services
- State-specific concerns
3. Regional Transport Office (RTO)
For more localized support, you can contact your nearest Regional Transport Office (RTO).
The Parivahan website provides a directory of RTOs across India, complete with contact information for each office.
These offices handle on-the-ground vehicle registration, license issuance, and other related services.
If you prefer in-person assistance, visiting your local RTO is a great option.
4. Grievance Redressal Portal
If you encounter unresolved issues with the services provided by Parivahan, the Ministry has set up a Grievance Redressal Portal where you can submit complaints or queries.
The Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is available at pgportal.gov.in.
You can submit a formal complaint, and it will be addressed by the concerned department.
5. Social Media Support
The Ministry of Road Transport and Highways (MoRTH) is active on social media platforms, such as Twitter and Facebook.
You can reach out to them for quick support or updates on services by tagging them or sending a direct message:
- Twitter: @MORTHIndia
- Facebook: MORTHIndia
By using these official service channels, you can ensure that your issues are addressed in a timely and accurate manner.
Whether you need help with checking vehicle owner details, registration, or any other vehicle-related services, these platforms are designed to offer prompt and professional support.
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