Where to find attention and official service channels
If you have any queries or issues related to vehicle registration, RC status, or other services provided by the Parivahan and Vahan platforms, there are several official channels where you can seek assistance. Here’s where to find support:
1. Official Website Contact Information
- Parivahan Sewa Website: Visit the Parivahan Sewa official site. Look for the “Contact Us” section at the bottom of the homepage. Here, you can find information on customer support and helpline numbers.
- Vahan Portal: Go to the Vahan portal. Similar to Parivahan, check the “Contact Us” link on the homepage for official contact details and assistance.
2. Customer Support Helplines
- The websites typically provide helpline numbers for various states in India. You can call these numbers to get assistance with your queries related to vehicle registration and RC status. Make sure to have your vehicle details ready when you call.
3. State Transport Department Offices
- You can visit your local State Transport Office (RTO) or Regional Transport Office (RTO) for in-person assistance. The officials there can help you with registration queries, RC status checks, and other related services. It’s advisable to check the official website for the address and contact details of your local RTO.
4. Email Support
- Many transport departments provide email support for queries. You can find the official email addresses in the “Contact Us” section of the Parivahan or Vahan websites. Make sure to provide all relevant details in your email to facilitate quicker assistance.
5. Online Feedback and Complaint Form
- Both the Parivahan and Vahan websites usually offer a feedback or complaint submission form. You can use this feature to report issues or seek clarifications. Check the website for links to feedback forms.
6. Social Media Channels
- The Ministry of Road Transport and Highways (MoRTH) and related departments may have official social media accounts (like Twitter or Facebook) where you can follow for updates or even post your queries.
7. FAQ Sections
- Both websites have extensive FAQs covering common queries related to vehicle registration, RC status, and other services. Reviewing these sections can often provide quick answers to your questions without needing to contact support.
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