Where to Consult Vehicle Owner Details
Knowing how to verify vehicle ownership is crucial when purchasing or investigating a vehicle.
In India, the process has become more accessible thanks to online platforms that allow users to consult vehicle owner details quickly and easily.
In this section, we’ll explore the step-by-step process for checking vehicle ownership online, as well as where to find the necessary official resources.
Consulting Vehicle Owner Details Online: Step-by-Step Guide
The Government of India, through the Ministry of Road Transport and Highways, provides a centralized platform called Parivahan where users can check vehicle registration details.
Here’s a detailed guide to help you through the process:
Step 1: Visit the Official Parivahan Website
The first step is to navigate to the official Parivahan Sewa website, which is the government’s platform for vehicle-related services.
You can access it here: parivahan.gov.in/parivahan/.
Step 2: Locate the ‘Vehicle Registration Status’ Option
Once on the homepage, under the Online Services section, you will find an option titled Vehicle Registration Status.
Click on this link to proceed.
Step 3: Enter the Vehicle Registration Number
To retrieve the ownership details, you will need to provide the vehicle registration number (also known as the license plate number).
Enter it carefully, ensuring there are no errors.
Step 4: Complete the CAPTCHA Verification
After entering the registration number, you will be asked to complete a CAPTCHA verification to prove that you are not a robot.
This step is standard for most government websites in India to maintain security.
Step 5: Submit and View the Results
Once you’ve completed the CAPTCHA, click on the Submit button. You will be able to view the basic details of the vehicle, including:
- The owner’s name.
- The registration date.
- The type and model of the vehicle.
Note: While the online service will show the owner’s name and vehicle registration details, personal contact information and sensitive data are not displayed due to privacy laws in India.
Other Platforms for Checking Vehicle Owner Details
Apart from the Parivahan Sewa portal, there are other apps and services that can help you verify vehicle details:
1. mParivahan App
The mParivahan app is an official mobile app provided by the Ministry of Road Transport and Highways.
It offers users the convenience of accessing vehicle owner details on their smartphones.
Here’s how you can use the app:
- Download the mParivahan App from the Google Play Store or Apple App Store.
- Enter the Vehicle Registration Number.
- The app will fetch the owner’s name, registration date, and other vehicle-related information.
This app is particularly useful if you need to verify ownership details on the go.
2. DigiLocker
Another useful tool is the DigiLocker app, which allows users to store and access digital copies of important documents, including vehicle registration certificates.
You can link your vehicle’s RC (Registration Certificate) to your DigiLocker account for easy access.
3. State Transport Department Websites
Many Indian states have their own transport department portals where you can check vehicle details specific to the state.
For example, Maharashtra and Delhi have dedicated portals that provide similar services to Parivahan.
It’s worth checking if your state’s transport department offers an online vehicle verification tool.
Consulting Vehicle Owner Details Offline
If you prefer to consult vehicle owner details in person, you can visit your local Regional Transport Office (RTO).
Here’s how the offline process works:
Step-by-Step Guide to Consulting Vehicle Owner Details at the RTO:
- Visit the Nearest RTO Office:
- Find the closest Regional Transport Office using the Parivahan RTO locator tool.
- Fill Out a Request Form:
- At the RTO, you will need to fill out a form requesting the ownership details of a specific vehicle. Make sure you have the vehicle registration number and your identification document (such as Aadhar or passport).
- Submit Your Request:
- Submit the completed form along with any required documents to the RTO officer.
- Wait for Processing:
- The RTO will process your request, which can take a few hours or days, depending on the office.
- Receive the Vehicle Owner Details:
- Once the verification is complete, you will receive the owner’s name and registration details.
Where to Find Official Service Channels
If you encounter any issues or require assistance during the verification process, several official service channels are available:
- Parivahan Sewa Customer Support:
- Phone:
- Call the toll-free number at 1800 180 4200 for assistance with the Parivahan portal.
- Email:
- For more in-depth queries, you can email the support team at [email protected].
- Phone:
- Regional Transport Offices (RTOs):
- If you need personalized assistance or wish to make inquiries offline, visit your local RTO. Use the RTO locator on the Parivahan website to find your nearest office.
- Ministry of Road Transport and Highways:
- Visit the official morth.nic.in/ website for comprehensive resources related to vehicle ownership, registration, and other transport services.
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Where to Find Attention and Official Service Channels
When dealing with vehicle-related services, such as verifying ownership details, you might encounter challenges or need additional assistance.
Fortunately, the Government of India provides multiple official service channels to help you resolve any issues you might face.
This section covers the official channels where you can find attention, support, and guidance for vehicle-related inquiries.
1. Parivahan Sewa Customer Support
The Parivahan Sewa portal is the primary platform for vehicle-related services in India.
If you experience any difficulties while consulting vehicle owner details or using any of the portal’s services, you can reach out to their dedicated support team. Here’s how:
Contact Methods:
- Toll-Free Phone Support:
- You can call 1800 180 4200, which is the Parivahan Sewa toll-free number. It operates during standard business hours, and representatives are available to help you with any queries related to vehicle registration, owner verification, and more.
- Email Support:
- If your inquiry requires detailed clarification or if you are facing persistent issues, you can send an email to [email protected]. Make sure to provide as much information as possible, including the vehicle registration number and the issue you’re experiencing.
Common Issues Supported:
- Technical issues while using the Parivahan Sewa website.
- Clarifications on vehicle ownership details or discrepancies in the displayed information.
- Assistance with other vehicle-related services such as registration, license renewal, or road tax inquiries.
2. Regional Transport Office (RTO)
For more personalized, in-person assistance, you can visit your local Regional Transport Office (RTO).
RTOs across India handle the majority of vehicle-related documentation and services, making them a crucial resource when you need help verifying vehicle owner details.
Services Provided by RTOs:
- Vehicle registration verification and owner details.
- Physical vehicle inspection if needed.
- Resolution of discrepancies or updates in vehicle registration information.
- Providing ownership transfer documentation and services.
How to Find Your Nearest RTO:
- The Parivahan Sewa website offers an RTO locator tool that allows you to find the nearest office based on your state and district.
- Once you locate the nearest RTO, ensure you bring relevant documentation like your Aadhar card, vehicle registration number, and proof of ownership if required.
3. State-Specific Transport Department Portals
While Parivahan Sewa is the central platform for vehicle services, individual states in India have their own transport department websites, which can offer additional support and resources.
These portals may have specific tools for consulting vehicle owner details and addressing state-specific queries.
Examples of State-Specific Transport Portals:
- Maharashtra: Maharashtra Transport Department
- Delhi: Delhi Transport Department
- Tamil Nadu: Tamil Nadu Transport Department
Services Provided by State Portals:
- Localized vehicle registration information.
- Regional tax payments and road permits.
- Online grievance redressal mechanisms for vehicle and transport-related issues.
These websites usually provide contact details for regional transport offices and customer support lines specific to the state’s transport department.
4. mParivahan Mobile App Support
The mParivahan mobile app, launched by the Ministry of Road Transport and Highways, is a convenient tool for checking vehicle details on the go.
Should you encounter any issues while using the app, support is also available through the app interface.
How to Get Help on the mParivahan App:
- In-App Help Center:
- The app includes an FAQ section and support options to address common issues, such as errors in vehicle detail searches or problems with displaying information.
- Feedback and Reporting Issues:
- Users can submit feedback or report issues directly through the app. This ensures that any technical glitches or problems with incorrect vehicle data are addressed promptly.
Google Play and App Store Reviews:
- If you’re facing a technical issue, it can be helpful to check recent user reviews on the Google Play Store or Apple App Store, as sometimes common bugs or problems are discussed there, along with possible solutions or updates.
5. Grievance Redressal and Public Grievances Portal
For more formal complaints or unresolved issues, the Indian government has set up a Public Grievances Portal where citizens can lodge complaints related to transport services.
This includes vehicle ownership, registration, and other transport-related issues.
Steps to File a Grievance:
- Visit the official Centralized Public Grievances Redress and Monitoring System (CPGRAMS) at pgportal.gov.in.
- Click on Lodge Your Grievance, and select the Transport Department as the relevant authority.
- Provide details of your issue, including the registration number and nature of the grievance.
- Submit the form, and you will receive a unique tracking number to monitor the status of your complaint.
This platform is best suited for unresolved issues after you’ve tried contacting the RTO or Parivahan customer support.
6. Social Media Channels for Support
Many government agencies, including the Ministry of Road Transport and Highways, have an active presence on social media platforms like Twitter and Facebook.
These channels are often monitored regularly, and posting a query or concern on these platforms can result in faster responses.
Key Social Media Handles:
- Twitter: @MORTHIndia
- Facebook: Ministry of Road Transport and Highways
How to Use Social Media for Support:
- Send a direct message or tag the official handle in a tweet with your query.
- Be sure to include relevant details such as the vehicle registration number (but avoid sharing personal information in public posts).
- You can expect responses during working hours, with many users receiving answers or redirection to proper service channels within a short period.
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