Check Challan by vehicle number: a step-by-step guide for Indian drivers

Where to find attention and official service channels

Accessing the right information and support for traffic challans is crucial for resolving any issues promptly.

Below is a guide on where to find official service channels, including contact numbers, websites, and additional resources.

1. Official Government Websites

The primary source for information regarding traffic challans is the official government websites.

Here are some key platforms:

• Ministry of Road Transport and Highways:
  • MoRTH.
    • This site provides comprehensive information on traffic regulations, challan processes, and links to state-specific resources.
• State Transport Departments:
  • Each state in India has its own transport department with specific information about traffic laws and challans.
    • Search for your state’s transport department website. For example:
      • Delhi Transport Department:
        • Transport Delhi
      • Maharashtra Transport Department:
        • Transport Maharashtra
      • Karnataka Transport Department:
        • Transport Karnataka

2. Traffic Police Websites

Most states have dedicated traffic police websites where you can find information related to traffic violations, challan status, and payment options.

Look for sections that include:

• Challan Status:
  • To check your challan details.
• Contact Information:
  • To reach out for any queries or complaints.

Example:

• Mumbai Traffic Police:
  • Mumbai Traffic Police

3. Mobile Apps

Many states have launched mobile applications for easier access to traffic services.

These apps often include features such as:

• Checking E-Challan status.
• Paying fines online.
• Finding traffic rules and regulations.

Search for your state’s transport or traffic police app on the Google Play Store or Apple App Store.

4. Customer Support Numbers

Most transport departments and traffic police have dedicated helplines for assistance.

You can typically find these numbers on the official websites or within mobile apps.

• Example:
  • Delhi Traffic Police Helpline:
    • 1095 or 011-25844444
  • Maharashtra Traffic Police Helpline:
    • 100

5. Social Media Channels

Many traffic departments and police forces are active on social media platforms such as Facebook, Twitter, and Instagram.

Following these accounts can provide you with real-time updates, news about traffic regulations, and contact channels for assistance.

• Example:
  • Delhi Traffic Police on Twitter:
    • Delhi Traffic Police Twitter

6. Local Police Stations

If you require in-person assistance or have a specific query regarding your challan, visiting your local police station can be helpful.

Police stations can provide information on challans and help resolve issues directly.

If you still need help, access the following content: