Where to find attention and official service channels
If you have questions or need assistance regarding vehicle registration, owner details, or any other vehicle-related services, the Parivahan Sewa portal offers various options for official support and service channels. Additionally, if you prefer in-person help or direct communication, there are alternative service points to consider. Here’s how you can access official service channels for vehicle registration issues in India:
1. Parivahan Sewa Portal Support
The Parivahan Sewa portal is the official platform for vehicle registration services in India. If you are facing issues or need guidance:
- Official Website Help: If you face technical difficulties while accessing or using the website, you can use the “Contact Us” section on the official Parivahan Sewa website.
- URL: Parivahan Sewa
- Scroll to the bottom of the homepage and click on Contact Us.
- You will be directed to the customer support options for queries related to vehicle registration, licensing, and more.
2. Helpline Numbers
The Ministry of Road Transport and Highways (MoRTH) provides dedicated helplines for vehicle registration and other transportation-related services. These numbers are helpful for resolving issues or getting support with registration details, fitness certificates, or any road transport-related services:
- National Toll-Free Number:
- Call 1800-180-5555: For general inquiries and issues related to vehicle registration.
- State-Specific Helplines: Each state’s Regional Transport Office (RTO) might also have its own helplines. You can find these numbers by visiting your state’s RTO website or checking on the Parivahan Sewa portal.
3. State Transport Department Websites
If you need to contact your Regional Transport Office (RTO) directly for vehicle registration issues, each state in India has a dedicated transport department website. You can find detailed information specific to your state, including RTO contact details, procedures, and forms:
- Find Your RTO: Visit the Parivahan Sewa portal and click on “RTO Contact Details” in the Vehicle Registration section to get the contact details of your nearest RTO office.
4. Visit an RTO Office in Person
If you prefer face-to-face assistance or have issues that can’t be resolved online, you can visit the nearest Regional Transport Office (RTO) in your area. Here’s how:
- Locate Your Nearest RTO: Visit the Parivahan Sewa portal and search for the nearest RTO office based on your location.
- Click: Go to the ‘RTO Locator’ or ‘Find RTO Office’ section on the website.
- List of RTOs: A list of RTO offices in your state will appear with their addresses, phone numbers, and service hours.
- RTO Services: The RTO offices offer in-person services such as:
- Vehicle registration
- Issuing of driving licenses
- Vehicle fitness certifications
- Assistance with document verification
- Renewing registration or other vehicle-related services
5. Email Support
If you need to send an email for any concerns, the Ministry of Road Transport and Highways (MoRTH) provides email support. You can directly write to them for specific queries about vehicle registration or other services:
- Email Address for Queries:
- [email protected]: For general inquiries regarding vehicle registration, owner details, and other road transport-related services.
6. Mobile App – Vahan App
For easy access to vehicle-related services and support on the go, you can download the official Vahan Mobile App, which is linked to the Parivahan Sewa portal. It allows users to access vehicle registration details, owner details, and more directly from their smartphone:
- Download on Android or iOS: The app is available on both Android and iOS devices.
- Services Available:
- Vehicle registration details
- Payment of road taxes
- Renewal of fitness certificates
- License details
- Additional RTO services
7. Social Media Channels
The Ministry of Road Transport and Highways (MoRTH) is also present on social media platforms such as Twitter and Facebook. You can follow them to stay updated with the latest notices and contact them through their official pages for quick support.
- Official Twitter Handle: @MORTHIndia
- Official Facebook Page: Ministry of Road Transport & Highways, India
8. Common Service Centers (CSC)
If you prefer to get assistance offline and don’t have access to the internet, you can visit Common Service Centers (CSC) that are available in rural areas. These centers assist with various government services, including vehicle registration:
- Find the nearest CSC: Visit https://www.csc.gov.in or check local listings for the nearest CSC location.
- Services Offered: CSCs provide services such as vehicle registration, issuing of licenses, and more. They act as intermediaries for the government.
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