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Parivahan Seva

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Frequently Asked Questions (FAQs)

  1. What is Parivahan Sewa?
    • Parivahan Sewa is an online portal by the Government of India that offers vehicle and driver-related services, such as driving license issuance, vehicle registration, and e-Challan payments.
  2. How do I apply for a driving license online?
    • You can apply through the Parivahan Sewa portal by selecting “Driver’s License Services,” filling out the form, uploading required documents, and scheduling a driving test.
  3. Can I renew my driving license through Parivahan Sewa?
    • Yes, you can renew your license online by submitting the renewal form, documents, and fee payment on the platform.
  4. How do I check my vehicle registration status online?
    • Visit the Parivahan Sewa website, select “Vehicle Registration Services,” and enter your vehicle registration number to view the status.
  5. What is an e-Challan?
    • An e-Challan is an electronic fine issued for traffic violations such as overspeeding, red light jumping, or improper parking.
  6. How can I pay my e-Challan online?
    • Go to the e-Challan portal, enter your challan or vehicle number, and pay using credit/debit card, UPI, or net banking.
  7. Can I dispute an incorrect e-Challan?
    • Yes, you can raise a dispute through the e-Challan portal by submitting evidence and filling out a complaint form.
  8. What documents are required for vehicle registration?
    • You’ll need the purchase invoice, insurance certificate, pollution under control (PUC) certificate, ID proof, and address proof.
  9. How do I transfer vehicle ownership online?
    • Apply for ownership transfer via Parivahan Sewa by submitting Form 29, Form 30, insurance details, and proof of sale.
  10. How long does it take to receive a new driving license?
    • After passing the driving test, it typically takes 2-3 weeks for the license to be issued and delivered.
  11. Can I update my address on my driving license through Parivahan Sewa?
    • Yes, you can request an address update online by submitting proof of your new address and paying the applicable fee.
  12. How do I find my local RTO office?
    • Use the “Find Your RTO” feature on the Parivahan Sewa portal to locate the nearest Regional Transport Office.
  13. What should I do if my e-Challan payment fails?
    • Contact the e-Challan support team or use the grievance redressal system available on the portal to resolve payment issues.
  14. Is it mandatory to carry a physical copy of the driving license?
    • No, you can store and show digital versions of your driving license and vehicle registration on the mParivahan app.
  15. How do I contact Parivahan Sewa customer support?
    • You can reach out to Parivahan Sewa support via the helpline number (+91-120-2459169) or email ([email protected]).
  16. Where can I get the latest updates on transport rules and services?
    • Follow the Ministry of Road Transport and Highways on Twitter (@MORTHIndia) or Facebook for the latest announcements and policy updates.
  17. What is the use of Parivahan?
    • Parivahan Sewa simplifies access to vehicle and driver services online, including license applications, vehicle registrations, and e-challan payments, reducing RTO visits.
  18. Is mParivahan a government app?
    • Yes, mParivahan is an official app by the Ministry of Road Transport and Highways, offering digital copies of documents and other services.
  19. How to register on the Parivahan Sewa portal?
    • Visit morth.nic.in, choose your service, and follow the registration steps.
  20. What is Sarathi Parivahan?
    • Sarathi Parivahan handles online services related to driver’s licenses, including applications, renewals, and updates.
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