Where to Find Attention and Official Service Channels
When managing vehicle-related tasks in India, such as checking your Registration Certificate (RC) status, it’s important to use official service channels to ensure the accuracy and safety of your personal information.
The government provides several official platforms and customer support options to help you with vehicle registration and related services.
Below are the primary official service channels where you can seek assistance:
1. Parivahan Sewa Portal
The Parivahan Sewa portal is managed by the Ministry of Road Transport & Highways.
It provides a wide range of services related to vehicle registration, driving licenses, and permits.
For checking your RC status or other vehicle-related inquiries, the portal offers a secure platform.
- Website:
- Support:
- The website offers a detailed FAQ section and online forms to submit queries.
- If you need help, the portal includes contact information for each state’s Regional Transport Office (RTO).
2. Vahan Portal
The Vahan portal is another key official website for vehicle-related services.
It allows users to check their RC status, manage permits, and verify other vehicle details.
It’s a trusted source for handling any registration concerns.
- Website:
- Support:
- The portal provides contact details for local RTOs and includes help sections to guide you through different services.
- You can also track your service request if you’ve initiated one through the platform.
3. Regional Transport Office (RTO)
For in-person assistance, the Regional Transport Offices (RTOs) across India are the designated points for all vehicle-related services.
You can visit your local RTO to get information, resolve issues, or complete vehicle registration tasks.
- Find your RTO:
- The Parivahan or Vahan portals often list RTO locations and contact information specific to each state.
4. Customer Care and Helpline Numbers
The Ministry of Road Transport & Highways operates a centralized customer support system that handles general queries and complaints regarding vehicle registration and driving licenses.
- Helpline Numbers:
- You can find official helpline numbers for specific services on the Parivahan website, depending on the state or region you are in.
- Additionally, the ministry’s national toll-free helpline can be contacted for urgent issues: 1800-180-4200.
5. State-Specific Transport Websites
Some states in India have their own dedicated transport department websites, offering additional services tailored to local needs.
These portals often complement the national Parivahan and Vahan platforms, offering access to region-specific details.
- Examples include:
Whether you have questions, encounter issues, or simply need clarification, these resources are designed to assist you every step of the way.
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